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Q: Why don't you offer FTP support?

A: An excellent question, if ever I've seen one.
FTP is a very old protocol, and its shortcomings are extremely well documented.

While I'd sat here and started writing about the horrors of a file transfer protocol that has not kept up with the changes of the information age, I realized that I can't possibly tell you anything that isn't already freely available about how awful and ancient this mechanism for file transfer truly is. All you need to know is that we don't and won't support it.

However, we do provide sftp access to your site. SFTP is a modern file transfer protocol built on the back of SSH. What this means to you is that your data is being transmitted securely, and that you're not broadcasting every byte of it in plaintext to the rest of the world. But, you might need a new SFTP client if you're using something old and busted.


Here is a table of commercial and free SFTP clients. It is not meant to be exhaustive or authoritative, but it is meant to provide you with very solid and robust options.

Commercial Native OS Creator
CuteFTP Win32/Mac OS X Globalscape
Transmit Mac OS X Panic, Inc.
Free Native OS Creator
Cyberduck Mac OS X David V. Kocher, et al.
FileZilla Win32 Tim Kosse, et al.
Fugu Mac OS X University of Michigan Research Systems Unix Group
gFTP Gnome, Linux/BSD/Solaris Brian Masney
Nautilus Gnome, Linux/BSD/Solaris Eazel, The GNOME Foundation

So, in a nutshell, FTP is sloppy and insecure by modern standards. It compromises the integrity of other sites hosted on the same infrastructure, and it provides little to no benefit beyond ubiquity.

However, under EXTREMELY specific circumstances, we can enable a small-scale FTP deployment, should you have a need we're utterly unable to work around. Email admin@orangefort.com if you've got an absolutely pressing need to set up FTP, and we'll do our best to accommodate your needs.