If you're experiencing a problem right now, you should absolutely stop reading this and submit a support request.

That being said, we don't have many problems, so our backlog of "here's how we fixed that" is pretty limited. What we have got is a few questions we've been asked a few times, by new members and old. Here's our list of the most frequently asked questions.

---

Q: You used to host e-mail; what happened?

The short answer is "spam."

more details...

Q: Why don't you offer FTP support?

Because FTP isn't safe.

more details...

Q: Does auto-updating Wordpress work with SFTP?

You bet your sweet bippy it does.

more details...

Q: What is the Suhosin patch for PHP and how does it affect me?

Suhosin is a patch that tries to make PHP better suited for shared hosting environments.

more details...